Terms & Conditions

3.1 Pricing and Payment Terms: Our conference attendance fees and documentation pack prices are clearly outlined on the respective registration booking form, purchase order form, or can be obtained upon request from us or our website. Please note that prices may be subject to periodic changes.

3.2 Confirmation and Invoicing: Upon confirmation of your booking, an invoice will be dispatched to you within ten (10) working days. This invoice will detail the payment instructions and terms. Kindly note that payment is due immediately upon receipt of this invoice.

3.3 Late Registrations: For registrations made less than two (2) weeks before the conference date, we will exclusively accept credit card payments unless expressly agreed otherwise in writing. In the event that full payment is not received by the conference date, you (or the attending delegate) will be required, as a condition of attendance, to provide credit card payment on the day of the conference. We reserve the right to cancel your booking if payment is not received promptly.

4.1 Changes to Conference Details: In the event of circumstances beyond our control necessitating alterations to the conference’s advertised content, timing, and/or location, we reserve the right to do so at any time. If changes to the time and/or location occur, we will provide advance notice. You will then have the option to choose either a credit for a future event of your choice (up to the amount paid for the conference) or the opportunity to attend the conference in its modified form.

4.2 Delegate Substitution: If you are unable to attend the conference, we encourage substituting delegates at no additional cost. Kindly inform us at least 2 days in advance, providing the proposed substitute’s name and ensuring full payment has been received. Notify us of substitutions via email at: [email protected] 

4.3 Cancellations and Non-Attendance: No refunds will be issued for cancellations or non-attendance.

4.4 Force Majeure Clause: We shall not be held liable for any travel, accommodation, or associated costs incurred (including wasted expenses) in the event of conference cancellation or relocation due to circumstances beyond our control. Such circumstances include, but are not limited to, acts of God, natural disasters, war, terrorism, industrial action, and pandemics.

5.1 Ownership and Usage of Content: All rights pertaining to presentations, documentation, and materials presented or provided during the conference, including documentation packs or audio-visual recordings (“Content”), are either owned by us or included with the owner’s permission. Photography, filming, recording, republication, broadcast, or any form of dissemination of the Content is strictly prohibited. You shall not distribute, reproduce, modify, store, transfer, or otherwise use the Content, except for internal business purposes by the relevant delegate. Specifically, you shall not:

• 5.1.1 Upload Content into any shared system.
• 5.1.2 Include Content in a database.
• 5.1.3 Feature Content on a website or intranet.
• 5.1.4 Transmit or make Content available to anyone else.
• 5.1.5 Make any commercial use of the Content.
• 5.1.6 Use Content in a manner that may infringe third-party rights or bring us or our affiliates into disrepute.

5.2 Disclaimer of Views: The Content does not necessarily reflect our views or opinions.

5.3 Cautionary Note on Advice: Suggestions or advice in the Content should not substitute professional advice. While we aim for accuracy, some Content is third-party supplied, and we cannot verify its accuracy or completeness. Verify information before reliance. Content is provided on an “AS IS” basis without any warranties.

5.4 Content Accessibility: For online Content, we reserve the right to suspend or remove access at any time.

• 6.1 Limitation of Liability: Subject to Clause 6.4, our aggregate liability to you, whether arising in contract, tort (including negligence), or otherwise, for any damages, loss, costs, claims, or expenses related to any booking made by you or in connection with a conference, shall be limited to the price paid by you for your conference attendance.6.2 Exclusion of Certain Damages: Subject to Clause 6.4, we shall not be liable to you for (i) loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill; or (ii) any indirect, special, or consequential damages, loss, costs, claims, or expenses of any kind.6.3 Indemnification: You agree to indemnify us, our staff, and our affiliates, holding us harmless to the fullest extent permitted by law, against all loss, costs, claims, or expenses arising from any act or omission by you or your delegates during or in relation to a conference.6.4 Exceptions to Limitation: Nothing in these Terms and Conditions shall limit or exclude either party’s liability for:
  • 6.4.1 Death or personal injury caused by negligence, including that of employees, agents, or subcontractors.
  • 6.4.2 Fraud or fraudulent misrepresentation.
  • 6.4.3 Any other liability not permissible to be limited or excluded by applicable law.

• 7.1 Compliance Assurance: You affirm that you shall:
  • 7.1.1 Adhere to our anti-bribery and anti-corruption policies, as communicated to you periodically.
  • 7.1.2 Immediately inform us of any request or demand for undue influence or other advantages received by you or on your behalf concerning the execution of these Terms and Conditions.

  7.2 Consequences of Breach: A breach of Clause 7 will be considered a material violation of these Terms and Conditions.

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• 8.1 Entire Agreement: These Terms and Conditions, inclusive of any referenced documents or agreements required under them, constitute the complete agreement superseding all previous agreements, whether oral or written, pertaining to the subject matter herein.8.2 No Reliance on External Representations: By registering a delegate place, you acknowledge not relying on, and having no recourse regarding, any statement, representation, warranty, understanding, promise, or assurance (whether negligently or innocently made) from any person, except as expressly outlined in these Terms and Conditions.8.3 No Partnership or Agency: These Terms and Conditions do not establish, nor shall they be construed to create, any partnership or agency relationship between us.8.4 Electronic Communication: You agree that communication with us may be electronic. Whether through email or posting notices on our website, you acknowledge and accept electronic communication as fulfilling any legal or contractual requirement for written communication.8.6 Restrictions on Transfer: Except as stipulated in Clause 4.2, you are prohibited from reselling, transferring, assigning, or otherwise disposing of any rights or obligations arising under these Terms and Conditions.8.7 Governing Law and Jurisdiction: These Terms and Conditions, along with the rights and obligations of both parties, are governed by and construed in accordance with the laws of the United States. Both parties agree irrevocably to submit to the exclusive jurisdiction of the United States courts for any dispute arising hereunder.